Case Study
Increasing Electronic Payments by 50% and Improving CX at Large HVAC Distributor
©2019 VERSAPAY CORPORATION versapay .com Increasing Electronic Payments by 50% and Improving CX at Large HVAC Distributor Customer Success Story: Carrier Enterprise Industry: Wholesale Distribution Invoices per month: 250,000 ERP: NxTrend Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment. CE has over 1,600 employees across more than 150 locations. TODAY THE STARTING POINT Carrier Enterprise (CE) has transformed its AR function and dramatically improved its customer experience. By implementing a solution that allows customers to transact when and how they want and provides them access to account details 24/7/3