INCLUSIVE DIGITAL BANKING: EMERGING MARKETS CASE STUDIES

48 Pages

Digital technology expands access to financial services for underserved populations. Case studies of TymeBank (South Africa), Kotak 811 (India), and UnionBank (Philippines) demonstrate the use of affordable, accessible services through digital channels. These banks focus on customer-centric products, fast onboarding, and innovative distribution models, reducing operational costs and customer acquisition expenses while promoting financial inclusion in diverse markets.

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INCLUSIVE DIGITAL BANKING: EMERGING MARKETS CASE STUDIES

INCLUSIVE DIGITAL BANKING: EMERGING MARKETS CASE STUDIES

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