Customers & Industries: Lousiana Department of Health Industry: Government, Environment Product(s): @RISK Application: Disaster Response Planning Summary In the wake of Hurrican Katrina, the State of Louisiana set up a family assistance call center to provide relief information, take missing person data, and reconnect families. The center used @RISK to predict call volumes and staffi ng requirements. @RISK The damage, destruction and dislocation of Hurricane Katrina is on a scale never before experienced in the United States. In the wake of the storm, the State of Louisiana set up a family assistance call center to address the needs of those aff ected. The center provides relief information, takes missing person data, and reconnects families. The center is using @RISK to predict call volum

Join for free to read