Case Study

Improving service delivery efficiency for Hertfordshire County Council

Improving service delivery efficiency for Hertfordshire County Council

Pages 3 Pages

HERTFORDSHIRE COUNTY COUNCIL SELECTS KEDRONUK Improving service delivery efficiency for Hertfordshire County Councilthe challenge Hertfordshire County Council delivers a range of services to more than a million people who live, work and travel in the county, including education, highway maintenance, environmental and commercial services. In addition, the Council plays a vital role in promoting the wellbeing of Hertfordshire residents, including through safeguarding of children and vulnerable adults. IT plays an important role in enabling the delivery of these frontline services, from storing records and processing data to facilitating e cient communication between departments and third parties. A prime example is the adult and child services division, where ine cie

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