DESIGN • TRANSFORM • RUN Improving ROI with a secure and convenient mobile banking solution GENERATING BANkING & FINAN cIAl SER vIcES IMPA c T Case Study client A leading private bank in North America Industry Personal and business banking, insurance, and investments Business need addressed • Developed a secure and reliable personal mobile banking solution • Digitized all banking and account-related features • Provided the bank’s customers with secure access to their bank accounts Genpact solution • Digitization of account-related features • Developed native mobile banking applications on iOS and Android platforms • Updated legacy security framework to address end-to-end security needs Business impact • Achieved significant costs savings with 9.2% reduction on teller deposits

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