Improving Pathology Services In North Devon Who They Are A partnership of NHS commissioners, primary and secondary care providers, serving a population of approximately 180,000 and undertaking 15,000 laboratory tests per day (5.5m per year). What We Helped Them Achieve • Developed a quality improvement system which brought primary and secondary care clinicians together with the lab to improve effectiveness. • Supported the development of a new pathology contract. • Delivered savings within the pathology service of £900,000 on a recurrent basis, equating to 25% of budget. • Achieved additional recurrent savings in upstream and downstream services, which are estimated to be in the hundreds of thousands of pounds. • Reduced demand into pathology to pre-2004 levels where it stab

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