case study Boston Borough Council is located in Lincolnshire in the town of Boston. It serves a population of around 65,000 residents living both in the town as well as in more rural areas within the Borough. What is My Council Services? My Council Services provides public sector organisations with innovative smartphone and web applications that enable self- service customer access, contact centre management and mobile working. The My Council Services platform is unique. It is the only fully synchronised, dynamically configurable and integrated multi channel customer self-service and mobile working platform. The combination of innovative, cost effective technology and made-to measure professional services ensures clients realise rapid returns on their investments. Impro

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