Improving communication with one million customers at Dublin Zoo One million visitors pass through the ticket counters of Dublin Zoo in Ireland every year. Dublin Zoo is renowned for its wide variety of animals and rare species, attracting visitors from far and wide. Visitors have protection from the weather when paying for admittance at the ticket office. But the canopy causes a high fluctuation in noise levels as well as echo reverberation. This makes it particularly difficult for staff in the ticket office to hear customers clearly. All the tills have sealed safety glass windows for extra protection, which attenuates sound making conversations difficult. In search of a solution, the zoo contacted our Irish installation partner, who is experienced in providing s

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