CASE STUDY: Improved Site Reliability by Implementing Cloud Monitoring with New Relic CLIENT OVERVIEW Southwestern based company that markets sports equipment and student achievement accessories, including spirit awards, class rings and jewelry, and yearbook products. PROFILE CHALLENGE: Our client operates an online business application which is accessed 24x7 by users across North America. Like many companies, they needed greater visibility into their production systems to appropriately manage workloads and to identify application performance issues or metrics. Seasonal workloads and application issues drove variances in system performance and application stability which in turn had an impact on the client’s business and reputation. In some cases, issues were reported by the cu

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