1 Case Study Imperial Valley College Pivots to Splashtop Remote Access to Provide Support Remotely Summary The IT department at Imperial Valley College needed to find a way to remotely access and support their faculty members’ devices after COVID-19 suddenly shut down the campus. The team found that Splashtop provided them with everything they need to continue managing their users and devices remotely. The Challenge: Remotely Supporting Faculty Members’ Devices Life at Imperial Valley College (IVC) revolved around being physically present on campus. Students went to classes, faculty and staff accessed their important files and applications on the internal IVC network, and the IT team did most of their work in-person. Jonathan Singh, Senior Enterprise Systems Specialist at IVC, d

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