The Challenge The Results The company saw a significant improvement in their alert volume, reducing from 500 alerts a day to just two to three alerts per week. Instead of focusing on keeping their environment stable, their in-house resources shifted to a value-add mindset, putting their bench strength towards future project needs. The proof of performance came on a particular Thanksgiving weekend — the busiest time fo r photo-processing companies, when employees want to spend time with their families. They received no alerts over Thanksgiving weekend. The best practices and managed service improvements from Datavail resulted in the client receiving an exponential reduction in alerts and empowered their DBAs to focus on future, strategic needs for the company. Case Study Image-Process

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