Case Study
IDEX Garners Intelligence to Increase Customer Satisfaction and Achieve Operational Excellence
CASE STUDY IDEX Garners Intelligence to Increase Customer Satisfaction and Achieve Operational Excellence BACKGROUND THE CHALLENGE THE PERISCOPEIQ SOLUTION TRANSFORMATIVE IMPACT IDEX Corporation is a global manufacturing company offering a wide range of fluid delivery and fire safety products sold through distributors in more than 100 countries. Committed to operational excellence, IDEX has adopted Six Sigma as a corporate strategy to expand