CollabNet Success Story: Idaho Department of Health & Welfare Idaho Department of Health & Welfare Boise, Idaho www.healthandwelfare.idaho.gov Situation In 1986, Idaho State’s Department of Health and Welfare (IDHW) introduced a new mainframe system to help manage the vital resources and assistance it provides for Idahoans in need, who make up more than 25 percent of the state’s population. Unfortunately, the newly impl

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