To improve communication and collaboration within separate departments, HydroOne wanted to increase the level of automation and put stronger search and compliance processes in place. At the same time, it needed to address the issue of various versions of a document floating around. Everybody needed to be on the same proverbial page. Case Study Hydro One Powers Up Corporate Intranet and Lowers IT Support Costs About Hydro One Connecting Ontario companies and communities to safe and reliable electricity is job one for Hydro One. Wholly owned by the province, Hydro One owns and operates Ontario’s 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities. Hydro One ranks among the largest electricity distribu

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