Case Study

Hutchinsontaps Evolve IP for cloud Call Center and telephony with zero capital expense

Hutchinsontaps Evolve IP for cloud Call Center and telephony with zero capital expense

Pages 3 Pages

An overview Hutchinson realized that with the system it currently had in place, it did not have the ability to enhance its response times to customer issues. Business Situation Hutchinson needed a new phone system that would allow its call center to efficiently manage its incoming call volume and provide business continuity and disaster recovery. With the weather heating up outside, and the HVAC industry’s busy summer season

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