Case Study

Apria Healthcare

Apria Healthcare

Pages 3 Pages

An overview Apria was seeking a phone system and call center solution that would unify its 550 locations, and provide cost-savings, simpli- fication, and a good customer experience with disaster recovery capabilities to support its customer’s critical medical needs. Business Situation Apria is 12,000 employees distributed across 550 U.S. offices, operated with disparate ACD/PBX solutions at every location. Apria Healthcare is 12,0

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