Overview A full-service bank with over 600 locations, Huntington offers commercial, consumer and mortgage banking services; equipment leas- ing; investment management, trust and broker- age services; customized insurance services; and other financial products and services. Challenge With more than 600 banking offices lo cat ed in Indiana, Kentucky, Michigan, Ohio, Penn syl ­ vania and West Virginia, Huntington Bank set out to improve customer service by consoli- dating customer data and presenting a unified customer view to its colleagues. Because regulatory mandates are constantly in flux, Huntington also needed a means to contin­ ually interpret them and implement control changes to ensure compliance. Of course, as Mark Edson, manager of Enterprise Desktop and Directory Se

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