Real-Time Patient Feedback and Fast Response Improves Quality of Care and Experience Clinical leaders at Hunt Regional Medical Center in Northeast Texas understand the importance of connecting with patients and engaging with them during and after their hospital stay. Establishing a trusted relationship and providing consistent communication across the patient journey can impact patient compliance, which in turn can affect outcomes, satisfaction and loyalty. That’s why the hospital initiated two best practices: nurse leader rounding and discharge follow-up calls to reinforce treatment plans. Strengthening Patient Engagement Through Technology The philosophy at Hunt Regional unifies compassion, respect, collaboration, and advocacy for patients and their families. Nurses partner wit

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