Human Centricity Competencies provide organizations with a means to define, in behavioral terms, what their people can do to produce desired results in a way that aligns with its culture. Having competencies defined by the organization allows employees to know what they can do to be the most productive. Competencies An organization’s people are the most important investment it will make. Even as technology advances and capital shifts, it is the leadership and personal contributions of the individual employees who comprise an organization’s workforce, that ultimately set it apart from competitors. Organizations regarded as having happy employees and a positive culture not only attract valuable talent, but also do a better job of retaining it. In 2020, the McKinsey Global

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