Hubbell Canada’s Customer Feedback System Measures Up To High ISO Standards
Hubbell Canada’s Customer Feedback System Measures Up To High ISO Standards
4 PagesHubbell Canada’s Customer Feedback System Measures Up to High ISO Standards www.customerexpressions.com Tel: (613) 244-5111 / 1-800 465-6089 Fax: (613) 244-3303 e-mail: sales@customerexpressions.com Customer name: Hubbell Canada LP Challenge: • The Service Excellence department found its progress limited by manual, cumbersome tracking in Excel spreadsheets. • Customer issues were distributed across multiple departments, p
