Avalon | www.teamavalon.com 1 The Challenge Avalon was contacted by a hospital client to assist with their term files— HR records and medical records of each employee that had ever retired, left for another job, gone on disability, or been terminated. Because they accumulated approximately 40 boxes a year, they were limited on storage space. They were required to keep the term files for a long period of time and also needed to be able to access the documents and find the records quickly by employee name, number, or social security number. The Strategy Avalon implemented a process that involves the following: ¦ Picking up term files every 6 months ¦ Scanning files at Avalon’s secure offices ¦ Performing quality checks to ensure accuracy ¦ Indexing each record by employee name, n

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