Case Study
How we help Jurys Inn provide a better customer experience, in their contact centre and in their hotels
How we help Jurys Inn provide a better customer experience, in their contact centre and in their hotels
“We chose storm ® ’s cloud-based IP contact centre because of the flexibility it gave us for the use of intelligent IVR and call routing with a low total cost of ownership. We’ve enjoyed the savings and consistency associated with a centralised system, without compromising the experience for customers calling in to the contact centre. storm is also making a crucial difference to the customer experience in our hotels. Our reception teams ha