UMB AG, a Swiss IT service provider, enhanced its operational efficiency and customer service by implementing LogicMonitor’s monitoring solution. This proactive tool enabled seamless integration with multi-cloud environments, improved infrastructure visibility, and facilitated real-time issue detection. LogicMonitor’s forecasting and alerts allowed UMB to address potential disruptions before they impacted clients, ensuring consistent SLA adherence. The collaboration also improved internal workflows, integrated with tools like ServiceNow, and positioned UMB to expand LogicMonitor’s usage for advanced analytics and cost monitoring.

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