As cloud storage services have become standard resources in the enterprise, internal audit has increasingly incorporated tools to improve organization and facilitate collaboration. Yet, when it comes to enterprise technology, the overall benefits can sometimes be difficult to measure. Some audit tools can be over-engineered, difficult to implement, and unintuitive — ultimately contributing to problems instead of solving them. Such was the experience for Danielle Ritter, Executive Director of Internal Audit at TriNet, and Lisa Hughes, Internal Audit Manager at TriNet. Their internal audit team had implemented a popular industry tool to help them manage the company’s Sarbanes-Oxley program in 2016. However, they quickly discovered the technology did not meet the needs of their

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