How Tiny helped RGP reduce support conversations and increase customer satisfaction
How Tiny helped RGP reduce support conversations and increase customer satisfaction
5 PagesWHAT WE PROVIDED RGP’S RESUL TS Enterprise- Grade Rich Text Editing Tool Increased client satisfaction: Premium support Flexible plugins Beautiful UX Commercial licensing 10% fewer support conversations Ability to better meet & exceed client expectations More personal satisfaction in their product The Client The Challenge RGP’S POLICYIQ DIVISION HELPING CLIENTS NA VIGATE THE DIFFERENCES BETWEEN WORD AND HTML RGP is a global consulting firm that enables rapid business outcomes by bringing together the right people to create transformative change. The policyIQ division manages RGP’s highly adaptable GRC technology, which is leveraged by companies of all sizes for multiple policy, compliance, and audit initiatives in one cost-effective platform. Chris Burd is the Vice Preside
