Exotic Woods, Inc. transitioned from using paper-based order management to the ECI Spruce platform, achieving significant improvements. They saved $2,000 annually on paper costs, cut payroll by 10 hours per week, and freed $100,000 from dead inventory. The new system enhanced customer tracking, streamlined document management from purchase order to invoice, and improved inventory accuracy. The Spruce platform also simplified accounts payable, resulting in reduced time and labor. Despite initial adjustment challenges, the transition to Spruce has proven beneficial, with ongoing support and training contributing to its success.

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