www.branchserv.com HOW THIS CREDIT UNION MADE BIG NEWS IN INNOVATION CASE STUDY: Sunmark Federal Credit Union, Rotterdam NY Branch OPENED: April, 2017 PROJECT: New branch model with automation technology BACKGROUND Since 1937, Sunmark Federal Credit Union has been helping members in the greater Capital Region of New York State improve their fi nancial position by offering a full range of mortgages, insurance products, retirement accounts and, of course, savings and checking. Sunmark is committed to the fi nancial health and well-being of each member by offering tools that educate and inform, and products and services that make it easier to achieve fi nancial goals like planning a budget, saving for a home, repairing credit or getting out of debt. In 2017, Sunmark celebrated 80 ye

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