1 Ways AI, Machine Learning and Big Data are Transforming Both Work and Workplaces HOW TECHNOLOGY IS SHIFTING THE WAY WE WORK2 CONTENTS Introduction Chapter One: The Experience Economy Chapter Two: Millenials, Gen Z and Emerging Workforce Needs Chapter Three: Displaced AI Fears Chapter Four: The Era of Omnichannel Retail Chapter Five: AI Applied to the Workforce Chapter Six: Philz Coffee Case Study Labor Demand Forecast Model Conclusion Resources 4 5 7 9 11 13 15 17 18 193 The Role of Technology in Shaping a Brighter Future With an introduction by Legion CEO and Founder Sanish Mondkar4 As technology continues to advance, long-standing blue- chip companies who fail to innovate can expect to see their market capitalization fall steadily. One need look no further than Kodak, AOL or Bloc

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