How Sprint Builds Trust with Customers Using Khoros Messenger CASE STUDYWant to learn more? Visit us at Khoros.com or email us at questions@khoros.com Senior Social Media Strategist, Sprint Allison Fasching Having a secure, branded messaging strategy is very important for Sprint. Adding messaging to our platform in order to bring customers’ personal data into support conversations makes the customer feel more secure, and it makes our legal team feel more secure as well.Executive summary Want to learn more? Visit us at Khoros.com or email us at questions@khoros.com With more than 50 million customers, Sprint has established itself as a trusted provider of wireless and internet needs. Already known for their excellent customer care, Sprint wanted to find a way to balance time

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