Case Study
How ServiceNow put Laurie Marlowe on a new, rewarding career path
TRAINING AND CERTIFICATION CUSTOMER STORY How ServiceNow put Laurie Marlowe on a new, rewarding career path Meet Laurie Laurie Marlowe is a ServiceNow systems administrator and developer with Evergy, the largest electric company in Kansas that serves more than one million residential, commercial, and industrial customers. Laurie has extensive experience in information systems, configuration management, and software quality assurance. In Laurie’s current role at Evergy, her responsibilities include developing solutions for managing NCPI- protected information, handling upgrades, maintaining a self-service customer portal, creating new workflows, mentoring other developers, and much more. Starting ServiceNow with three days oftraining When Laurie was introduced to ServiceNow, she had li