RingCentral, an IP telecommunication leader headquartered in Belmont, California with offices in the U.S., U.K., and China, reimagines business communications through flexible cloud phone systems, team messaging, video conferencing, and contact centers—creating efficient workplaces with zero tolerance for downtime. To monitor its rapidly growing infrastructure across 400+ components developed by 1,500 engineers, RingCentral deployed InfluxDB Enterprise with Telegraf agents on every host and Kapacitor pools. InfluxDB handled 16,000 metrics every 10 seconds, ensuring no single point of failure, real-time visibility, automated alerting, and high-availability observability across Cloud PBX, contact centers, video, and global analytics.

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