Opportunity Patriot Homecare‘s culture is focused on growth. Greg Davis, Co-Founder and President of Business Operations, highlights that their chief strength is having a highly motivated team that’s invested in enhancing the organization. As a veteran- owned, skilled home health provider in northeast Ohio, Patriot Homecare believes the best way to grow is by providing exceptional patient care, which requires running their operations like a well-oiled machine. However, maintaining the agency’s disciplined care operations became increasingly challenging as the COVID-19 pandemic forced staff to suddenly work remotely and created new barriers to visiting patients in their home. Jodi McHenry, Vice President of Operations, recalls how care teams raced to come up with new methods to tri

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