CASE Study 1.800.800.0014 www.connection.com/MascoVDI THE FIRST STEP TO VDI SUCCESS IS A PROOF OF CONCEPT APPLIANCE How One Company Started Their Journey to VDI with Confidence MASCO is a non-profit organization; their mission is to enhance Boston’s Longwood medical and academic area for those who live, work, study, and receive care in the area. They are involved in a range of activities, from working with city and state agencies on open space infrastructure initiatives to offering a 24 x 7 call center service for hospitals, colleges, physicians, and businesses. MASCO wanted to assess VMware’s virtual desktop solution to see if it would support their move from a physical desktop call center to a virtual call center, but they lacked the hardware, expertise, and the time

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