s state and local agencies continue to make critical investments to digitize citizen services, they’re also having to devote greater attention to mitigating the increasing rate of fraud. From unemployment insurance to rental and food assistance programs, and various other public welfare programs, fraudulent claims pose a growing burden on the ability of state governments to serve their most vulnerable constituents. As much as $39.2 billion in funds handed over to states through the Coronavirus Aid, Relief and Economic Security (CARES) Act were paid out improperly, including fraud, as of January 2, 2021, according to a May 2021 Department of Labor inspector general’s report. Moreover, the report found 40% of states did not perform required and recommended improper payment det

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