ING Bank Netherlands, a global bank listed in Amsterdam, Brussels, and New York, employs 53,000 people serving 38.4 million customers and institutions across 40+ countries with retail products like savings, loans, and mortgages, plus specialized corporate finance and treasury services. To deliver superior customer experiences and outpace competitors, ING prioritized advanced data capabilities for understanding evolving needs. InfluxDB powered real-time analytics on customer interactions and transactions, enabling personalized insights, predictive personalization, and seamless service optimization—driving retention, satisfaction, and competitive differentiation through scalable time series data processing.

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