Case Study

How Housing Industry Association empowered its members with a personalised dashboard and powerful search function

How Housing Industry Association empowered its members with a personalised dashboard and powerful search function

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Case study The building blocks of a better customer experience: How Housing Industry Association empowered its members with a personalised dashboard and powerful search function “As an NFP organisation, we have to be very careful with our budgets, but the new website has been an essential investment for HIA and its members.” – Shazia Imran Web Operations Manager, HIA With an estimated 67% of Australians owning their own home (or curr

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