How Heartland Dental Manages 800+ Social Media Accounts to Drive Effective Patient Care
How Heartland Dental Manages 800+ Social Media Accounts to Drive Effective Patient Care
3 Pages© 2018 Sprinklr, Inc. All rights reserved. www.sprinklr.com info@sprinklr.com CASE STUDY RESULTS The Active Directory API saves time for all of its Regional Marketing Strategists and helps improve communications across the organization. By addressing negative reviews, Heartland Dental can retain 1,400 patients annually, which is valued at $700,000 a year. The Online Responding Team reduced turnaround time by 780 hours per year, saving the company $12,000 every year. Heartland Dental increased its adoption rate from 32% with their old tool to 96% with Sprinklr. SOLUTIONS The social team uses Sprinklr’s core platform to manage Facebook and Google listings for 847 different locations. Using the Ratings and Reviews feature, the Online Responding Team can prioritize all online p
