1 + CASE ST UDY sift.com How Harry’s proactively stops fraud Overview Building relationships with a direct-to-customer model Harry’s is a care brand making thoughtful products for all men, with operations in North America and the UK. They design all of their products in their New York office and manufacture them in their factory in Germany, then sell direct to customers via Harrys.com and Target and Walmart stores. “No middlemen, no upcharges. That’s the Harry’s way.” Harry’s offers both Shave Plan subscription and a la carte services, allowing customers the freedom to order blades depending on how often they shave. No waste, no excess costs. Just high quality blades when their customers need them. When we started using Sift, Harry’s chargeback rate decreased by about 85%, which is

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