A major office furniture manufacturer improved last-mile delivery and customer satisfaction by adopting FourKites. The challenge was synchronizing long-distance deliveries with construction crews in busy urban areas, where inaccurate ETAs caused costly downtime. By using FourKites’ geofencing, predictive weather and traffic data, and historical travel averages, the company generated precise ETAs shared via secure links with customers and used internally. Tagged loads enabled project-specific notifications, giving site managers real-time visibility. This streamlined operations, let crews stay productive until trucks arrived, and enhanced customer experience, creating a competitive advantage over rivals.

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