Case Study

How business intelligence and sophisticated analytics became the cornerstone for decision making at NHDS

How business intelligence and sophisticated analytics became the cornerstone for decision making at NHDS

Pages 4 Pages

The company The National Home Doctor Service (NHDS) is Australia’s largest network of visiting home doctors, providing urgent, after-hours medical care to more than a million patients. When general practices are closed, home visiting doctors treat acute, episodic conditions and carry starter packs of medications to facilitate immediate treatment while bulk billing patients for services. HEAL TH CHECK FOR BUSINESS: How business intelligence and sophisticated analytics became the cornerstone for decision making at NHDS. The challenge Borne out of the acquisition and merger of four separate Approved Medical Deputising Services (AMDS) organisations — each running its own set of systems — NHDS needed to consolidate multiple autonomous entities under a cohesive national operati

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