Case Study
How Autodesk Gained Early Customer Insight with Nutanix Frame
This Nutanix case study details how Autodesk, a leader in 3D design software, leveraged Nutanix Frame to transform its early customer insight process. Autodesk faced the challenge of users needing to download and install pre-release software, which limited feedback frequency and participation due to setup complexities and potential production environment interference. By adopting Nutanix Frame, Autodesk enabled customers to access their applications like Inventor, AutoCAD, and Revit directly from a web browser. This cloud-based solution provided instant, low-latency access globally, simplified user authentication via APIs, and seamlessly integrated with their beta management platform. As a result, Autodesk significantly increased the ease and frequency of collecting crucial customer feedba