Act! helped Thomas Fletcher build and sustain successful businesses by providing a powerful, purpose-driven CRM strategy that transformed how he managed customer relationships. Starting with Act! version 2 in 1994, the platform enabled Fletcher to move beyond paper planners, efficiently organizing contacts and communications across industries from sports broadcasting to film production. Act!’s reliable technology supported his ventures by strengthening client connections, improving relationship management, and maintaining a competitive advantage through streamlined, effective CRM processes.

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