CUSTOMER CASE STUDY How a Major Police Department in the U.S. Used Magnet ATLAS to Improve Case Management Efficiency Case Assignment and Tracking Ensures Requests are Handled in a Timely and Effective Manner THE ISSUES • Consistently increasing data volumes and investigation requests from across 22 divisions. • Duplication of requests and effort using an old email and fax-based system. • Efficiently tracking and logging incoming requests and case progress. • Lack of communication on relevant investigative findings to investigators and other stakeholders. MAGNET FORENSICS TOOLS • Streamlining the request process through web-based submission forms. • Allowing stakeholders to track progress without examiners having to create reports. • Enabling easy two-way communication between re

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