Case Study
How a leading European Insurance firm secured over $500K additional annual revenue from new policy subscriptions
How a leading European Insurance firm secured over $500K additional annual revenue from new policy subscriptions
Average Premium Quote Estimated Abandoned Value Total Estimated Loss Premium Opportunity $1,103 $9,931 $516,358 per week per year per year SMALL ISSUE, BIG MONEY How a leading European Insurance firm secured over $500K additional annual revenue from new policy subscriptions, by fixing one simple technical issue. Online Form: Car Insurance Quote Customers starting the on-line process of getting a quote for a car insurance, were seeing their session timed out, whilst busy looking for the vehicle registration number. 1 Expired Session Notification Page Customers attempted to retrieve their quotation form by interacting with the expired session notification page, particularly by clicking on the Insurer logo and on the "Retrieve quote" button, however all attempts were unsuccessfu