Case Study
How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%
How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%
Identifying Interruptions How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%. Type of organization: Bank (Information Technology department) Problem: IT projects always surpass estimated costs and time frames. Objective: Discover the reasons for these variances and make the necessary corrections. Methodology: Continuous improvement project: Kaizen. Measures: