Case Study

How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%

How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%

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Identifying Interruptions How a Canadian Bank was able to identify interruptions in value added activities and improve productivity by more than 30%.   Type of organization: Bank  (Information Technology  department)  Problem: IT projects always  surpass estimated costs and  time frames.  Objective: Discover the  reasons for these variances  and make the necessary  corrections.  Methodology: Continuous  improvement project: Kaizen.  Measures: 

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