Regina Burnham works exclusively with behavioral health providers and describes her role as “behind the scenes.” The truth is, her job is essential to allowing practices to focus on clients instead of claims. Burnham handles the billing and account management for multiple providers. When her consultancy began, billing involved paper claims and manual processes. As electronic claims started to grow in popularity, a little research led her to Inovalon’s electronic claims management application. “I spoke to the most wonderful woman in sales,” Burnham recalled. “We set up the account and I never looked back.”

Join for free to read