Case Study
Hotel Executives Get a Good Nights Sleep Knowing Guest Wireless Experience Rated 4-Stars
Today, hotel guests rank Wi-Fi access higher than every other amenity, including complimentary breakfast and free parking. According to Forrester Research, 94% of guests see a hotel room without Wi-Fi as a deal breaker. However, this level of expectation is coming with big disappointment: issues with wireless networks are topping guest complaints according to IT-decision makers. A Hotels.com poll found similar results when travelers from ar