Case Study
Hotel Chocolat
“ ” People’s approaches are now completely different. They are saying ‘Something has changed, but we don’t know what it is!’ People have become more inclusive and understanding. Rasila Vaghjiani Head of HR Project background Hotel Chocolat’s senior leadership team is comprised of 11 heads of department and three managing directors, all of whom are ‘home- grown’ leaders – progressing through the ranks of the organisation vi