The Challenge Charter Global ASE STUDY - Home utilities and services integrator About Company • The company partners with major utilities and home service providers to provide a convenient single source for establishing or transferring household services. • Representing over 50 million households, the company acquires customers, increases revenue, and generates high customer satisfaction for its partners. The company’s multi-channel platform was built to handle complex products and services. To perform optimally and to meet growing demand, however, the platform had to extend across its core services and across multiple partners, channels, and devices. They needed a partner to help take their growing services integrator and delivery system to the next level to respond more quickl

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