Case Study
HMRC’s IT Transformation programme
Decommissioning, standardisation, and new equipment delivered at no additional cost to HMRC The Situation HM Revenue & Customs (HMRC) was created through merger of the Inland Revenue and HM Customs & Excise, creating one of the largest IT infrastructures in the country. Their existing technology was linked up and new systems introduced to meet new operational and business requirements, but maintenance costs for stabilising old technology